"You said - We did"

These are some examples of how we have used feedback from service users to develop and improve the service: 

The service needs to be promoted more widely and have a higher profile. 

We co-produced a Communications and Marketing Strategy with our service users and stakeholders to help us raise awareness of the service and the information, advice and support we offer.

We have also developed a service Facebook page:

www.facebook.com/NorthumberlandIASS

Leaflets about the service should be available through schools and SEND services.

The Northumberland Parent Carer Forum helped us to update our promotional leaflets which will be shared widely with schools, the Local Authority and other practitioners who work with children and young people with SEND.