When we are not able to help you we will do our best to put you in touch with other groups or organisations that can help. Please also refer to the Useful Links.

Contact details for local and national organisations providing SEND information and advice can be found in the Northumberland SEND Local Offer.


Northumberland SEND Local Offer

www.Northumberland SEND Local Offer 0 - 25 years

This sets out the provision available across education, health and social care for children and young people in Northumberland who have SEN (special educational needs) or who are disabled, including those who do not have an Education, Health and Care Plan.


Northumberland Parent Carer Forum

The Northumberland Parent Carer Forum is the Department for Education's recognised parent forum in Northumberland and is working with Northumberland County Council and Northumberland Clinical Commissioning Group (CCG) to ensure that the views of families are heard and embedded in planning and decision making.

Find out more about the Northumberland Parent Carer Forum.



A charity which provides support for families of disabled children from birth to 25, including a free helpline.  The child can have any kind of disability or additional need and does not need to have a diagnosis. 

Free Helpline: 0808 808 3555




IPSEA (Independent Provider of Special Education Advice)

Offers free and independent legally based SEND information, advice, support and training on the SEND legal framework.  Their website has a wide range of legal advice and resources.



A free, independent and confidential telephone helpline for parents and others looking for information and advice on Special Educational Needs and Disabilities (SEND).

The term-time helpline is open:

Monday to Friday: 9.30am - 12.30pm and 1.00pm - 4.00pm

Tuesday evening: 8.00pm - 10.00pm

Call the National Helpline on: 0300 302 3731 or 0208 538 3731


Child Law Advice 

Provides specialist advice and information on child, family and education law for parents, carers and young people in England.  This includes free legal information on topics such as: exclusions, bullying, special educational needs, admissions and attendance at school.

Family or child law: 0300 330 5480 

Education law: 0300 330 5485

Email contact through the website