Our Values

Our values are very important in ensuring that we provide the best service to children and young people with SEND and their parents and carers that is appropriate to their individual needs, extends their knowledge and maximises their involvement in decision making.

• Quality: We have a commitment to providing a high quality service fully compliant with the Minimum Standards for Information, Advice and Support Services. Confidentiality and impartiality are key to providing a service that service users and other stakeholders have trust and confidence in.
• Partnership: Our goals are achieved through collaborative working. We will work with service users and other partners in a positive and impartial way.
• Equity: We champion the right of all children, young people with SEND and their parents and carers to be treated equitably and with respect; ensuring that they are at the heart of decision making processes that affect their lives.