Testimonials

Feedback from service users completing our evaluation for 2022-2023: 

95% of service users told us that they were very satisfied with the help they received from us; 100% would be happy to use the service again if they needed to; and 95% would be very recommend the service to others.  

Some of the positive comments included:

• The advice given was timely and quick and staff member was extremely understanding of the situation.
• Great to get clarification on processes and support and confidence to approach issues.
• You were amazing.  Helped in a difficult situation.
• I feel supported with someone to back me up with advice.
• The advice and support was invaluable to my sons education and future.  I cannot thank you enough :)
• Was really happy with the service.  Made me feel at ease.  Thank you so much for all your help.
• My praise to the IASS staff member whose support was outstanding in the last few months.